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MyLex by LegalByte Terms of Service

Last Updated: December 2024

Effective Date: December 2024

1. Agreement to Terms

By accessing or using MyLex by LegalByte Sdn Bhd ("the Platform," "Service," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Platform.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and LegalByte Sdn Bhd.

2. Service Description

2.1 Platform Overview

MyLex by LegalByte is an AI-powered legal research and document management platform designed for Malaysian legal professionals and individuals. The Platform provides:

  • Legal Research: AI-assisted research of Malaysian legal documents, cases, acts, and regulations
  • Document Generation: Template-based legal document creation with AI assistance
  • Template Management: Custom and shared legal document templates
  • Conversation History: Chat-based legal query interface with memory
  • Knowledge Management: Personal legal knowledge base and research organization

2.2 Service Limitations

MyLex is a research and productivity tool and is NOT:

  • A substitute for qualified legal advice
  • A law firm or legal service provider
  • An attorney-client relationship
  • Regulated legal services under Malaysian Bar Council rules

Important: Always consult a qualified Malaysian lawyer for legal advice specific to your situation.

3. User Eligibility

3.1 Age Requirement

You must be at least 18 years old to use MyLex.

3.2 Professional Users

Lawyers and Legal Practitioners:

  • Must hold a valid practicing certificate in Malaysia
  • Must comply with Malaysian Bar Council Professional Conduct Rules
  • Must maintain professional liability insurance

Organizations:

  • Must be registered legal entities in Malaysia
  • Must have authority to bind the organization to these Terms

3.3 Individual Users

  • May use the Platform for personal legal research
  • Acknowledge that generated documents should be reviewed by qualified lawyers
  • Agree not to use the Platform for unauthorized legal practice

4. Account Registration and Security

4.1 Account Creation

You must provide:

  • Accurate and complete registration information
  • Valid email address
  • Secure password (minimum 8 characters)
  • Professional credentials (for lawyer accounts)

4.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your password
  • All activities that occur under your account
  • Notifying us immediately of unauthorized access
  • Using strong passwords and enabling available security features

4.3 Account Types

Individual Lawyer (Solo Practice):

  • Single-user account
  • Personal data isolation
  • Full feature access

Organization Account:

  • Multi-user organization
  • Shared tenant resources (templates, data)
  • Role-based access control
  • Organization admin management

Individual (Non-Lawyer):

  • Personal legal research access
  • Document generation for personal use
  • Limited sharing capabilities

5. Acceptable Use Policy

5.1 Permitted Uses

You may use MyLex to:

  • Research Malaysian legal information
  • Generate legal documents for legitimate purposes
  • Manage templates and legal knowledge
  • Collaborate with colleagues (within organization)
  • Share documents via secure authenticated links

5.2 Prohibited Uses

You may NOT:

  • Upload malware, viruses, or malicious code
  • Attempt to gain unauthorized access to the Platform
  • Scrape, data mine, or extract data without authorization
  • Use the Platform for illegal activities
  • Violate intellectual property rights
  • Impersonate another user or entity
  • Upload confidential information without proper authorization
  • Use the Platform for automated bulk processing without permission
  • Reverse engineer, decompile, or disassemble the Platform
  • Share account credentials with unauthorized users

5.3 Content Restrictions

Do NOT upload content that:

  • Violates Malaysian law (Sedition Act, Official Secrets Act, PDPA, etc.)
  • Contains hate speech, defamation, or harassment
  • Infringes on third-party rights
  • Contains child exploitation material
  • Violates client confidentiality (without proper safeguards)

6. Intellectual Property Rights

6.1 Platform Ownership

LegalByte Sdn Bhd retains all rights, title, and interest in:

  • The Platform software and source code
  • AI models and algorithms
  • Platform design, layout, and user interface
  • Trademarks, logos, and branding
  • Platform documentation and guides

6.2 Legal Content Database

Malaysian Legal Documents:

  • Federal Constitution, Acts, and Regulations (public domain)
  • Court judgments and case law (public domain with proper citation)
  • Syariah law references (public domain)

We claim NO ownership over public legal documents. Users must comply with copyright laws when citing legal materials.

6.3 User Content

You retain ownership of:

  • Documents you upload
  • Templates you create
  • Artifacts you generate
  • Conversation data and queries

License Grant to Us: By uploading content, you grant us a limited, non-exclusive license to:

  • Store and process your content to provide the Service
  • Use aggregated, anonymized data for service improvement
  • Cache and replicate data for performance and backup

We will NOT:

  • Claim ownership of your legal work product
  • Share your confidential documents with third parties
  • Use your data for marketing or commercial purposes without consent

7. Document Generation and AI Disclaimer

7.1 AI-Generated Content

Documents generated by MyLex are created using:

  • AI language models (Claude 3.5 Sonnet)
  • Legal-specialized embeddings (Voyage AI)
  • Template-based document assembly
  • Extracted data from conversations and user input

AI Limitations:

  • AI may produce inaccurate or outdated information
  • Generated documents require human review
  • AI cannot replace legal judgment and expertise
  • Legal accuracy is NOT guaranteed

7.2 User Responsibility

You are responsible for:

  • Reviewing all AI-generated documents for accuracy
  • Ensuring compliance with Malaysian law
  • Obtaining legal advice before relying on generated documents
  • Verifying legal citations and references
  • Adapting documents to specific circumstances

7.3 No Warranties

We provide the Platform "AS IS" without warranties regarding:

  • Accuracy of legal research results
  • Completeness of legal databases
  • Suitability for specific legal matters
  • Compliance with evolving Malaysian law

8. Privacy and Data Protection

8.1 Privacy Policy

Our Privacy Policy (incorporated by reference) explains:

  • Data collection and usage
  • Encryption practices (AES-128 for sensitive documents)
  • Sharing features and audit logging
  • PDPA compliance measures
  • User rights and data retention

8.2 Data Security

We implement industry-standard security measures:

  • Encryption at rest (Fernet AES-128) for client documents
  • TLS 1.2+ encryption in transit
  • Access control and authentication
  • Regular security audits
  • Incident response procedures

8.3 Data Breach Notification

In case of a data breach affecting your personal data:

  • We will notify you within 24 hours
  • Notification includes nature of breach and affected data
  • We will report to Personal Data Protection Commissioner as required by PDPA

9. Fees and Payment

9.1 Subscription Plans

Free Tier:

  • Basic research access
  • Limited document generation
  • Storage limits apply

Professional Tier:

  • Unlimited research queries
  • Unlimited document generation
  • Advanced AI features
  • Priority support

Organization Tier:

  • Multi-user accounts
  • Enhanced storage
  • Admin dashboard
  • Custom integrations

9.2 Payment Terms

  • Subscription fees billed monthly or annually
  • Payments processed securely via third-party providers
  • Prices subject to change with 30 days' notice
  • Refunds subject to our Refund Policy

9.3 Taxes

Prices exclude applicable Malaysian taxes (SST, etc.). You are responsible for paying all applicable taxes.

10. Termination

10.1 Termination by You

You may terminate your account at any time by:

Effect of Termination:

  • Your data will be retained for 30 days for recovery
  • After 30 days, all personal data permanently deleted
  • Audit logs retained for 7 years (PDPA compliance)

10.2 Termination by Us

We may suspend or terminate your account if:

  • You violate these Terms
  • You engage in fraudulent activity
  • You use the Platform for illegal purposes
  • Your account is inactive for 12+ months
  • Required by Malaysian law or court order

Notice:

  • We will provide 30 days' notice for non-emergency terminations
  • Immediate termination for serious violations
  • You may export your data before termination

11. Disclaimers and Limitations of Liability

11.1 Service Availability

We strive for 99.9% uptime but do NOT guarantee:

  • Uninterrupted service availability
  • Error-free operation
  • Real-time data updates
  • Compatibility with all devices

11.2 Legal Disclaimer

NOT LEGAL ADVICE: MyLex does NOT provide legal advice. All content is for informational purposes only. Consult a qualified Malaysian lawyer for legal advice.

11.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY MALAYSIAN LAW:

We are NOT liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, revenue, or business opportunities
  • Loss of data or information
  • Damages arising from your use of the Platform
  • Damages exceeding fees paid in the last 12 months

Exceptions:

  • This limitation does NOT apply to:
    • Death or personal injury caused by our negligence
    • Fraud or fraudulent misrepresentation
    • Liabilities that cannot be excluded by Malaysian law

12. Indemnification

You agree to indemnify and hold harmless LegalByte Sdn Bhd, its officers, directors, employees, and agents from:

  • Claims arising from your use of the Platform
  • Your violation of these Terms
  • Your violation of any law or third-party rights
  • Content you upload or generate
  • Professional malpractice claims (for legal professionals)

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of Malaysia.

13.2 Jurisdiction

Courts of Kuala Lumpur, Malaysia have exclusive jurisdiction for disputes.

13.3 Mediation First

Before litigation, parties agree to attempt good-faith mediation for 30 days.

13.4 Class Action Waiver

You agree to resolve disputes individually, NOT as part of class actions.

14. Changes to Terms

14.1 Modification Rights

We may modify these Terms at any time for:

  • Changes in Malaysian law
  • New features or services
  • Security enhancements
  • Business reasons

14.2 Notification

Material Changes:

  • Email notification to registered address
  • In-app notification
  • 30 days' notice before effective date

Continued Use = Acceptance: By continuing to use the Platform after changes take effect, you accept the modified Terms.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and LegalByte Sdn Bhd.

15.2 Severability

If any provision is invalid or unenforceable, the remaining provisions remain in effect.

15.3 No Waiver

Our failure to enforce any right does NOT constitute a waiver of that right.

15.4 Assignment

You may NOT assign these Terms without our consent. We may assign these Terms without restriction.

15.5 Force Majeure

We are not liable for delays or failures due to circumstances beyond our control (natural disasters, pandemics, government actions, etc.).

15.6 Notices

Legal notices must be sent to: Email: legal@mylex.my Address: Malaysia

16. Contact Information

General Support

Email: support@mylex.my Website: https://mylex.my Response Time: Within 24-48 hours

Legal Inquiries

Email: legal@mylex.my Data Protection: privacy@mylex.my

Emergency Security Issues

Email: security@mylex.my Response: Immediate

17. Acknowledgment and Consent

By clicking "I Agree" during registration or using the Platform, you acknowledge that you have:

  • Read and understood these Terms
  • Agreed to be bound by these Terms
  • Consented to our Privacy Policy
  • Understood the limitations and disclaimers

Effective Consent: Your continued use of the Platform constitutes ongoing acceptance of these Terms.

Malaysian Bar Council Compliance: Legal practitioners using MyLex must comply with the Legal Profession (Practice and Etiquette) Rules 1978 and related professional conduct requirements.

PDPA Compliance: These Terms comply with the Personal Data Protection Act 2010 (Act 709) and related regulations.

Last Reviewed: December 2024